Christina Cheney

Program Manager, Service Now - HMSA

​Apr 2019 - Current​

• Program and product management for ServiceNow platform implementation including ITSM, SPM (formerly known as ITBM), APM, ITAM, BCM, VRM, CMDB, CSDM

• Project management for VRM, BCM, CSDM and service catalog implementations

• Working with IT, business owners and vendors to define business needs and implement new modules

• Product roadmaps, maturity models and prioritization

• Engage stakeholder champions for organizational adoption across the business

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Team Leader Agile Transformation - Gap Inc

​May 2018 - Mar 2019​

• Organizational transformation for DevOps and Agile for 4 infrastructure teams

• Project leader and scrum master for infrastructure product teams for Relational Database, NoSQL Database, Application Hosting and Azure Cloud Ops

• Reporting and metrics for senior executives

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Founder, Director Product Management - TrueMedicines

​Feb 2017 - May 2018​

• Built and managed the data analytics team

• Specification and development of predictive analytics and voice tech solutions using ML (machine learning) and NLP (natural language processing)

• Developing an evidence based healthcare database with crowd sourced and clinical datasets.

• Applying natural language processing (NLP), statistical analysis and machine learning (ML) to discover the efficacy and application of plant-based treatments

• View research papers here

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Product Manager - Pillar Project

​Feb - Mar 2018​

• Special Ops consulting to consolidate and manage the development of a cryptocurrency wallet

• Align and manage founders, developers, designers, infrastructure, marketing and UX

• Strategy and implementation for user research

• Evaluate and select agile development tools

• Secured Google Cloud Platform investment for infrastructure

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Director Program Management, Cloud and Data Analytics - VentureSoft Global

​2015 - 2017

• Product and account management for the data science division 

• Predictive analytics solutions and products for health care and Hollywood

• Cloud architecture, cost savings and optimization

• Manage data scientists, developers, DBAs, DevOps

• Develop requirements, user stories, functional spec, technical spec, product road maps, prototypes, mockups

• Iterative development for prototypes, API's, machine learning, lab environments

• Agile development and project management

• White papers for data science

• See white papers here

 

Program Manager, Enterprise Mobile and Data Warehouse - Korn Ferry

​2011 - 2015

 

• Cloud application development, data warehouse, business intelligence, Salesforce.com integration, systems integration

• Data warehousing for predictive analytics across multiple datasets and organization/acquistions

• Enterprise mobile apps for iPhone and iPad

• Specification, design, development, QA, deployment, marketing and support of enterprise mobile apps with monthly rollouts

• Manage local and remote teams

• Own and implement the end-to-end user experience (UX)

• Balance the needs of stakeholders, engineering, marketing, support, end users

• User research to guide feature specification and prioritize development

• Business analyst for mobile and systems integration

• Market apps via Intranet, email campaigns, training programs

• Train IT gurus and global Help Desks to provide end user support 

 

Principal, Mobile and Web Apps - Bitscale Dynamics (fka Simmedia)

1998 - 2011

 

Founder of this technology services firm specializing in Internet design and development. Rapidly built this startup into a profitable agency through creative business development, industry leadership and client relationships.

• Conducted workshops, strategy sessions, focus groups and field research

• Built and managed cross-functional teams

• Partnered with engineering firms for backend development

• Large scale web and mobile applications for CRM, ERP, P2P, HR, finance, e-commerce, e-procurement (i.e., Credit Suisse, KPMG, Chiron, IDG, Bloomberg, JP Morgan Chase, Morgan Stanley)

• Created ongoing business development pipelines through partnerships with:

  • VC firms funding startups who need web services

  • Larger design firms who turned away, or lost, projects

  • International consulting firms wanting to leverage the Silicon Valley brand

  • Partner and expert for clients to help them manage their other vendors and internal teams and stakeholders, leading to more business

• Enterprise mobile applications for iPhone, Android, Palm platforms

• User experience design for consumer and enterprise mobile applications

 

Executive Producer, Web Development - Verso

1996 - 1998

 

• Supervised strategists, designers and developers

• Key player in business development

• Helped position company for acquisition by KPMG

• Developed industry’s first online project management tools 

• Worked with diverse client stakeholders to identify business requirements

• Developed user interface (UI) and user experience (UX) specifications, wireframes, user stories, functional specification, site map, integration specification, marketing requirements 

• On-time, on-budget track record working under aggressive timelines

• Clients included Sony, Office Depot, Humana and Lucent

• Developed methodology featured in the book Secrets of Successful Web Sites

 

Product Manager, New Media - IDG

1994 - 1996

 

• Led the publishing group's move into new media, CD-ROM and Internet for the PC Gamer division

• Championed the digital initiative among executive management

• Built and managed the New Media business unit

• Negotiated exclusive partnerships for high visibility marketing campaigns

• Reduced development costs by 65% within first nine months

• 100% on-time, on-budget track record working under 30 day development cycles for commercial CD-ROMs with distribution of 150,000 units per month

• Transformed a cost-center into a profitable operation in six months

 

Web Producer - Vivid

1992 - 1994

 

• Product development for one of the world's first website design firms

• Wrote and published one of the first newsletters in the Internet industry

• Information architecture (IA) and user interface design (UI) 

• Business process flow maps, site maps, functional diagrams, data dictionary